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Already visited within 365 days? Instant Track
Instant Track was Nusuk's location-based exception to the old one-visit-per-365-days Rawdah rule — and since that rule was lifted in January 2025, the yearly limit no longer stands in your…
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Book your Rawdah slot
In Nusuk, tap the Rawdah tile, choose Males or Females (they visit at separate times), select yourself and any companions, then pick a date,…
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Book your Umrah slot
Booking an Umrah permit in the Nusuk app takes about a minute and is free: open the Umrah tile, pick a date and a…
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Cancelling a Rawdah booking
Open your Rawdah permit in Nusuk, tap Cancel booking, confirm with Cancel the booking, then choose a reason — health issue, incorrect date or…
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Common mistakes and errors
Most Nusuk problems have quick fixes. Something Went Wrong during verification usually means your visa data has not synced yet — wait 24–48 hours…
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Confirm your Rawdah visit
Booking is only half the job: a new Rawdah permit shows Awaiting Confirmation, and you must open it, tap Confirm the Visit, review the…
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Download the Nusuk app
Download Nusuk free from the Apple App Store, Google Play or Huawei AppGallery — search Nusuk and check the publisher is the Saudi Ministry…
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Frequently asked questions
The short version: the Nusuk app and every Umrah or Rawdah permit are free; an Umrah slot can be booked up to about 30…
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Getting in: gates and timing
Head to the gate printed on your permit — men commonly enter via Gate 37 and women through their own designated gates (often around…
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How to find a Rawdah slot
Rawdah slots in the Nusuk app are released in batches roughly every 20 minutes — at :00, :20 and :40 past the hour (KSA…
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Register your account
Creating a Nusuk account is free and takes about five minutes: tap Login Or Register, then Register New Account, enter your name exactly as…
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Register your account
Tap Login Or Register, choose Register New Account, and sign up with your name exactly as printed on your passport, an email you can…
News
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Visiting Schedule for Riaz-ul-Jannah
Men may visit Riaz-ul-Jannah daily from 2:00am until Fajr and again from 11:20am until Isha; women visit from after Fajr until 11:00am and from…