Nusuk Guide
Register your account
Tap Login Or Register, choose Register New Account, and sign up with your name exactly as printed on your passport, an email you can…
Book your Umrah slot
Booking an Umrah permit in the Nusuk app takes about a minute and is free: open the Umrah tile, pick a date and a…
Book your Rawdah slot
In Nusuk, tap the Rawdah tile, choose Males or Females (they visit at separate times), select yourself and any companions, then pick a date,…
Confirm your Rawdah visit
Booking is only half the job: a new Rawdah permit shows Awaiting Confirmation, and you must open it, tap Confirm the Visit, review the…
How to find a Rawdah slot
Rawdah slots in the Nusuk app are released in batches roughly every 20 minutes — at :00, :20 and :40 past the hour (KSA…
Already visited within 365 days? Instant Track
Instant Track was Nusuk's location-based exception to the old one-visit-per-365-days Rawdah rule — and since that rule was lifted in January 2025, the yearly…
Cancelling a Rawdah booking
Open your Rawdah permit in Nusuk, tap Cancel booking, confirm with Cancel the booking, then choose a reason — health issue, incorrect date or…
Getting in: gates and timing
Head to the gate printed on your permit — men commonly enter via Gate 37 and women through their own designated gates (often around…
Common mistakes and errors
Most Nusuk problems have quick fixes. Something Went Wrong during verification usually means your visa data has not synced yet — wait 24–48 hours…
Frequently asked questions
The short version: the Nusuk app and every Umrah or Rawdah permit are free; an Umrah slot can be booked up to about 30…
Visiting Schedule for Riaz-ul-Jannah
Men may visit Riaz-ul-Jannah daily from 2:00am until Fajr and again from 11:20am until Isha; women visit from after Fajr until 11:00am and from…
Register your account
Creating a Nusuk account is free and takes about five minutes: tap Login Or Register, then Register New Account, enter your name exactly as…