As an international pilgrim you’ll create an account with your email, verify it, and then complete your profile using your passport and visa (or border) number. Take your time on this part — most problems people face later begin with a small mistake here.

Frequently asked questions

Yes. You can browse as a guest, but booking any permit requires a verified account with a completed profile, including your passport and visa or border number.

International or GCC Visitor — the option for all international pilgrims and Gulf citizens. The other options are for people who live in Saudi Arabia or the GCC.

Yes — register and verify your email at any time. You only need the visa or border number to complete the profile, and visa data can take 24–48 hours after issuance to sync.

You book together rather than from one account: add under-18s and relatives as companions with their passport and visa details, and link adult friends through their own Nusuk ID or an invitation link.

No. The account, the app and the Umrah and Rawdah permits are all free. Anyone charging for registration or permits is not official.