You’ve booked and confirmed — now arrive at the right gate, at the right time, carrying only what’s allowed. Entry is scanned strictly on schedule.

Which gate?

  • Men commonly enter via Gate 37 on the way to the Rawdah.
  • Women use their own designated gates and a separate visiting time (often the women’s area, around Gate 25).
  • Always follow the gate printed on your permit — assignments change with crowd management and by date, and the permit is the source of truth.
InsideFollow the signs and the organisers; they guide each time-group toward the Rawdah in turn.

Timing — arrive early

  • The app suggests about 10 minutes early; in practice aim for 20–30 minutes before, because queues are long.
  • Your QR code appears 2 hours before — have it open; staff scan exactly on time.
  • Arriving late can mean being turned away and having to rebook.

Travel light

No large or medium bags, no laptops or professional cameras, no food, drinks or water containers, no flags, and nothing sharp or flammable. Bring just your phone with the QR and essentials.

AccessibilityWheelchairs and assisted routes are available — ask a Nusuk help desk or an organiser near the mosque.