As an international pilgrim you’ll sign up with an email, verify it, then complete your profile with your passport and visa (or border) number. Take your time here — most problems people hit later start with a small typo on this screen.

1. Open the app and tap “Login Or Register”

On the welcome screen tap Login Or Register. You can “Continue as Guest” to look around, but you can’t book a permit without a verified account.

Welcome -> Login Or Register
Welcome -> Login Or Register

2. Choose “Register New Account”

On the “Log In to Continue” sheet, tap Register New Account. Login with Email is for later, once your account exists. Login with Nafath is for Saudi citizens and residents only — international visitors should not use it.

Tap Register New Account
Tap Register New Account

3. Enter your name, email and password

Use your real name exactly as on your travel documents, and an email you can open right now. Tick the Terms & Conditions and Privacy Policy.

Create Your Account
Create Your Account

4. Meet the password rules

Each rule turns into a green tick: at least 8 characters, one lowercase, one uppercase, one number, and one symbol with no space. When all five pass, Create Your Account activates.

All five rules met
All five rules met

5. Verify your email

Nusuk emails a 4-digit code. Enter it (check spam if it’s slow), then tap Update Profile.

Enter the emailed code
Enter the emailed code

6. Meet the home screen

You’ll land on the home screen with prayer times, the Nusuk Wallet, and quick tiles for Rawdah, Hajj and Umrah. One more step before you can book.

The home screen
The home screen

7. Tap “Complete Profile”

A prompt invites you to finish setting up. Tap Complete Profile (also reachable from your profile icon).

Complete Your Profile
Complete Your Profile

8. Select your ID type

Tap International or GCC Visitor — the option for all international visitors and Gulf citizens. The other two are for people who live in Saudi Arabia or the GCC.

Choose International or GCC Visitor
Choose International or GCC Visitor

9. Build your profile

Provide your nationality, passport number, and one verification number — your visa number (on your e-Visa) or border number (assigned on entry).

Build Your Profile
Build Your Profile

10. Pick your nationality

Tap the field, search your country, and tap Confirm Selection.

Search and confirm your country
Search and confirm your country

11. Enter your numbers and verify

Type your passport and visa/border number exactly as printed, then tap Verify Your Account.

Heads upA single mismatched digit or an extra space is the number-one cause of the “Something Went Wrong” error.
Filled in, ready to verify
Filled in, ready to verify

12. If you see “Something Went Wrong”

Usually your visa data hasn’t synced yet. Wait 24–48 hours after the visa was issued, re-check every digit, try the other number type, and retry. More fixes are in the Common mistakes chapter.

Common - retry later
Common – retry later

13. Success — “Information Updated”

When your details verify, you’ll see “Information Updated.” Tap Continue Exploring — your account is ready to book permits.

Verified successfully
Verified successfully